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Trade-in Terms and Conditions

These Terms and Conditions govern the sale of second-hand mobile devices (“Devices”) by you, (the customer). Please read these Terms and Conditions carefully. If you avail these services you agree to the Terms and Conditions below. These Terms and Conditions are supplemental to any other service Terms and Conditions that the purchaser /you (“You”) may have.

  1. Purpose
    • These Terms and Conditions govern the sale of the Devices indicated on the receipt by You

  2. Fees and Payment
    • Sale value of the Device, which shall be determined by Staff in shops in its sole discretion based on the model and its inspection of the condition of the Device(s) listed on the receipt.
    • The sale value will be provided as a discount on a subsequent purchase of products (Devices) and must be used to buy the new device.
    • No cash payment will be made directly to you, even if the value of the subsequent purchase of products (Device) bought by you is lower than the sale value of the Device(s) purchased
    • You declare that you accept the sale value offered and that it is reasonable, definitive and comprehensive and you accept the payment method listed above.

  3. Guarantees and Obligations of the Customer
    • You represent and warrant that:
      • You are 18 years of age or older and have a valid QID;
      • The Device(s) is/are your exclusive property, has/have not been obtained by fraud, crime or other illegal or immoral means, has/have a legitimate origin and is/are free of any legal or commercial constraint;
      • You have deactivated any service to the device and will be liable for any ongoing charges for any services to the device after the time of sale.
    • You understand that the sale of the Device(s) is final and you have surrendered possession and ownership of the Device(s). Once the sale is complete you cannot retrieve your Device(s).
    • You are responsible for the completeness, accuracy and truthfulness of all data reported. You have been truthful in disclosing the condition of the Device(s), as far as your knowledge extends, at the time of sale and the Devices are functional and correspond to the data shown on the receipt.

  4. Personal Information and Data
    • You undertake that You:
      • have removed the SIM card and any memory cards from the Device(s) and have deleted any personal information present in the Device(s);
      • are solely responsible, to protect or secure any personal information on your device at the time of sale and to erase or remove any confidential, private or personal information, including but not limited to photos, passwords, memory cards, contacts, emails or calendars.
    • You are aware that any personal data remaining on the Device(s) at the time of sale may be processed by Ooredoo or its relevant subcontractors for the purposes of providing these services and You hereby authorise:
      • The transfer of your personal data to subcontractors in Qatar and abroad for the purposes of providing the Services;
      • The elimination and/or rendering unintelligible of the personal data that may still be present in the Device(s);
      • The destruction of the SIM card and/or any memory cards that may still be in the Device(s).
    • Ooredoo agrees to abide by all applicable rules and regulations relating to data protection and processing under these terms and conditions and will use reasonable efforts to erase any personal data that may be present on the Device(s).
    • Neither Ooredoo nor its subcontractors assume liability for any damage and/or injury that may result as a consequence of the failure by you to remove the SIM card or any personal data from the Device(s), including any unauthorised use of the SIM card itself.

  5. Indemnity and Liability
    • You agree to indemnify and hold Ooredoo and its subsidiaries, affiliates, officers, directors, subcontractors, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due, connected to, or arising out of You or Your breach of these terms and conditions, or Your violation of any law or the rights of any third party.
    • The maximum liability of Ooredoo and its subsidiaries, affiliates, officers, directors, subcontractors, agents and employees to You in connection with the sale of your Device to Ooredoo shall not exceed, in the aggregate, the sale value of the Device as determined by Ooredoo in accordance with clause 6 of these Terms and Conditions.

  6. Miscellaneous
    • This agreement shall be governed and interpreted by the law of the State of Qatar.
    • Any and all disputes which may arise between the Parties as to the existence, validity, effectiveness, interpretation, execution and/or termination of this Agreement shall be referred exclusively to the Courts in Qatar.