Ooredoo Postpaid Plans

• Offer is applicable to new lines and migrations from Prepaid to Postpaid
• Customers who purchase the plan online within promotion period will get following benefits for 12 months.

Online offer	Qatarna+
	PRO	PREMIUM	PLATINUM
Price Discount (QAR/month)	-65	-125	-275
Bonus Local Data Allowance (GB)/month	+80 GB	+160 GB	+500 GB
Bonus International Minutes (to 118 countries)/month	+100	+100	-

• After the first 12 months benefits will be stopped and the following prices will be applicable:

	Qatarna+
	PRO	PREMIUM	PLATINUM
Monthly Rental Fee (QAR)	365	525	925

• The minimum service period of three (3) months applies. If customer terminates service earlier than 3 months liability fees will be equal to standard plan rates.
• Customer will lose the promotional benefit if the line is terminated or the plan changed earlier than the expiry of the promotional benefit.
• Offer is valid until 20 June 2023 .

General terms and conditions:

• Qatarna+ plan allowances are aligned to the billing cycle. Allowances are refreshed every time a new billing cycle starts.
• There will be no carryover of any allowances within the packs. Once the bill is issued, any unused allowance from the selected packs will be forfeited.
• If a customer needs more allowances, additional subscriptions are available at an additional cost. Customers can choose recurrent or one-time options. Recurrent options will be renewed every month, together with main plan allowances. One-time subscriptions will expire at the end of the billing cycle.

Local calls, SMS, Data and Roaming services:

Calls and SMS:

• All Qatarna+ Plans provide unlimited local calls and SMS messages.
• Qatarna+ Premium plan also provides unlimited calls and SMS messages while the customer is roaming in the following GCC countries: Saudi Arabia, Oman, Kuwait, United Arab Emirates, Bahrain.
• Qatarna+ Platinum plan also provides unlimited calls and SMS messages while the customer is roaming in 27 selected countries: Saudi Arabia, Oman, Kuwait, United Arab Emirates, Bahrain, Turkey, United Kingdom, Germany, France, Spain, Switzerland, Italy, Egypt, United States of America, Australia, Austria, Bangladesh, Greece, Jordan, Malaysia, Netherlands, Norway, Pakistan, Philippines, Sri Lanka, Thailand, Tunisia.
• Qatarna+ Premium and Platinum plans have an additional roaming calling allowance which is valid on Ooredoo Passport partner networks. Ooredoo Passport partners list – [link to OP partners page]
• “NO PERMANENT ROAMING” clause – Qatarna+ Premium and Platinum plans are for personal use only. Ooredoo will monitor the use of Qatarna+ plans and may, as appropriate, restrict the long-term continuous usage of roaming. The specific terms of such a restriction will be explained at the time of its introduction.
• Any calls and SMS messages in other destinations or outside any plan allowances will be restricted by default by Worry-Free Key, which protects the customer from unexpected charges.
• Customers who want to enable local and roaming calls at standard rates should unsubscribe from Worry-Free Key. Standard roaming rates will apply – [link to standard roaming rates page]

Data:

• Qatarna+ Pro: Gives 50 GB of local data at full speed. After consuming 100% of full-speed allowances, speed will be reduced to 10Mbps and the customer will enjoy 500 GB at this speed. After the consumption of the additional 500 GB, speed will be reduced to 128Kbps where customer can still have unlimited access to the internet at the slower speed.
• Qatarna+ Premium: Gives 200 GB of local and GCC roaming data at full speed. After consuming 100% of full-speed allowances, speed will be reduced to 15Mbps and the customer will enjoy 500 GB at this speed. After the consumption of the additional 500 GB, speed will be reduced to 128Kbps where the customer can still have unlimited access to the internet at a slower speed.
• Qatarna+ Platinum: Gives 500 GB of local and Roaming data in 27 selected countries at full speed. After consuming 100% of full-speed allowances, speed will be reduced to 15Mbps and the customer will enjoy 500 GB at this speed. After the consumption of the additional 500 GB, speed will be reduced to 128Kbps where customer can still have unlimited access to the internet at the slower speed.
• Unlimited Roaming Data in GCC countries for Qatarna+ Premium plan is limited to the following countries – Saudi Arabia, Oman, Kuwait, United Arab Emirates, Bahrain.
• Unlimited Roaming Data in 27 countries for Qatarna+ Platinum plan is limited to the following countries – Saudi Arabia, Oman, Kuwait, United Arab Emirates, Bahrain, Turkey, United Kingdom, Germany, France, Spain, Switzerland, Italy, Egypt, United States of America, Australia, Austria, Bangladesh, Greece, Jordan, Malaysia, Netherlands, Norway, Pakistan, Philippines, Sri Lanka, Thailand, Tunisia.
• Qatarna+ Premium and Platinum plans have additional roaming data allowances which are valid on Ooredoo Passport partner networks. Ooredoo Passport partners list – [link to OP partners page]
• “NO PERMANENT ROAMING” clause – Qatarna+ Premium and Platinum plans are for personal use only. Ooredoo will monitor the use of Qatarna+ plans and may, as appropriate, restrict the long-term continuous usage of roaming. The specific terms of such a restriction will be explained at the time of its introduction.
• Any data usage in other destinations or outside any plan allowances will be restricted by default using Worry-Free Key, which protects the customer from unexpected charges.
• Customers who want to enable standard roaming data rates should unsubscribe from Worry-Free Key. Standard roaming rates will apply – [link to standard roaming rates page]

WhatsApp:

• The WhatsApp data benefit is automatically available with Qatarna+ plans.
• For plans that include WhatsApp data, the main data allowance will not be consumed when using WhatsApp services via local data service.
• WhatsApp data consumption accessed with the use of VPN will affect the identification of data traffic and will not be considered as part of the WhatsApp benefit.
• The benefit of this feature is restricted to local use only.
• Therefore, using WhatsApp while roaming will consume available roaming data allowance or be charged as out of bundle.
• The WhatsApp data-included benefit is intended for personal use only and cannot be used for commercial activities nor for mass broadcasting purposes. Customers whose usage is deemed excessive will be warned in advance and, if excessive usage continues, may be subject to service termination.

International calls and SMS:

• International minutes included in the Qatarna+ plans are valid for 118 countries*. Applicable countries Afghanistan Andorra Angola Argentina Armenia Aruba Australia Austria Bahrain Bangladesh Belgium Bhutan Bolivia Botswana Brazil Brunei Bulgaria China Colombia Costa Rica Cyprus Czech Republic Denmark Ecuador Egypt El Salvador Estonia Faroe Islands Finland France French Guiana Georgia Republic Germany Ghana Gibraltar Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Italy Japan Jordan Kampuchea (Cambodia) Kenya Kuwait Kyrgyzstan Laos Lebanon Liechtenstein Lithuania Luxembourg Macau Malawi Malaysia Malta Martinique Mauritius Mayotte Mexico Mongolia Mozambique Namibia Nepal Netherland Antilles Netherlands New Caledonia New Zealand Nigeria Norway Oman Pakistan Palestine Panama Paraguay Peru Philippines Poland Portugal Romania Russia San Marino Saudi Arabia Singapore Slovenia Solvak Republic South Africa South Korea South Sudan Spain Sri Lanka Sudan Surinam Swaziland Sweden Switzerland Syria Taiwan Tajikistan Thailand Turkey Turkmenistan UAE UK Ukraine Uruguay USA Uzbekistan Venezuela Vietnam Yemen Zambia
• Customers can change multi-destination minutes into minutes valid to one selected destination from the available options. Minutes can be changed on the Ooredoo app, with Customer Support via WhatsApp, with Customer Support by calling 111 or at any Ooredoo Store.
• Requests to change international minutes from one destination to another will be applied at the start of the next billing cycle.
• Any calls and SMS messages to other destinations or outside any plan allowances will be restricted by default by Worry-Free Key, which protects customers from unexpected charges.
• Customers who wish to enable calls at standard rates should unsubscribe from Worry-Free Key. Standard rates will apply – [link to standard IDD rates page]

Entertainment benefits:

• All customers using Qatarna+ plans are eligible for Urban Point subscriptions at no additional cost.
• Subscription to the Urban Point service can only be redeemed on Ooredoo App.
• All customers using Qatarna+ plans are also eligible for additional entertainment benefits to choose from available options:
  • Qatarna+ Pro customers can choose TWO (2) additional benefits
  • Qatarna+ Premium customers can choose THREE (3) additional benefits
  • Qatarna+ Platinum customers can choose FIVE (5) additional benefits
• Available benefits are displayed and accessible in the Ooredoo app.
• Subscriptions to an entertainment benefit can only be redeemed using the Ooredoo app.
• Customers can change a redeemed benefit to another one. Customers should request to stop the current benefit before the end of the bill cycle. A new benefit for redemption will be available from the start of the new billing cycle.
• Ooredoo can change the list of available benefits without any further notice. Ooredoo can terminate an already-redeemed benefit after 30 days’ notice.

Easy to Remember (ETR) number discount:

• New customers who sign-up to Qatarna+ plans are eligible for a discounted or free special number.
• Discount value available for selected plan:
  • Qatarna+ Pro – QR5,000
  • Qatarna+ Premium – QR10,000
  • Qatarna+ Premium – QR20,000
• A discount is provided on the condition that the customer uses the new line for at least 12 months from the first day of the subscription on an equivalent or higher value tariff plan.
• Customers with ETR discounts are obliged to pay the prorated value (based on months remaining) of an ETR discount if they terminate the line or downgrade their tariff plan to a lower value plan before completing the fixed 12-month period. The balance of the ETR number discount owed will be added to their next bill.

Worry-Free Key and out-of-bundle usage:

• All new subscriptions on all Qatarna+ plans automatically receive enabled Worry-Free Key. This allows customers to limit out-of-bundle usage and avoid additional charges on bills.
• Worry-Free Key is a feature that will help customers to control bills and limit usage to the allowances available in their packs. Out-of-bundle usage (local call and SMS messages, international calls/SMS or roaming calls/SMS and data) at standard rate will be blocked.
• Customers subscribed to Worry-Free Key who consume all their allowances will not be able to make additional calls or send SMS messages. However, they can subscribe to an add-on or upgrade their plans using the Ooredoo App to increase their allowances.
• Customers can deactivate the Key on Ooredoo App, by contacting the call centre or by visiting an Ooredoo shop. This will enable customers to make calls, send SMS messages and use other services at standard rates

General Terms and Conditions

We’re giving new customers who sign-up to a Qatarna+ plans a discounted or free special number worth up to QR 20,000!

Discount value available for selected plan:

• Qatarna+ Pro– QR 5,000
• Qatarna+ Premium – QR 10,000
• Qatarna+ Platinum – QR 20,000

ETR discount is provided with condition that customer will use new line at least 12 months from day of subscription on same or higher value tariff plan. Customers who got ETR discount will have to pay prorated value (based on remaining months) of used ETR discount If customer terminates line or downgrades tariff plan to lower value earlier than 12 months period ETR number discount will be added to your next bill.

Here’s how to get your favorite number

Book your Special Number through the Ooredoo App or here on our Ooredoo website and visit any Ooredoo shop to choose the Qatarna+ plan and collect your Special Number SIM pack

Only special numbers priced at QR 20,000 or below are eligible for promotion.

Or get your hands on your new number at any Ooredoo shop; come along and use our touch-screen terminals to browse through available numbers for your desired number.