Elevate your TV experience with the Ooredoo TV App on your Smart TV, mobile or tablet

This is an Ooredoo TV application, which allows you to access Ooredoo TV content on multiple devices such as Android TV, Apple TV, Smart TV,mobile, and tablet (at later stage), without the need for a traditional Set-Top-Box (STB)

No difference at all, you can enjoy the same features and the same channels in Ooredoo TV App, without the need of an additional device.

More than 370+ channels, exclusive sports content, on demand content, access to your favourite streaming applications and much more.

Yes, you will have access to the same channels and features as you did with the set-top box, ensuring a seamless viewing experience, your favourites, your recordings will be the same across all devices.

No at this stage. This Ooredoo TV App is available to new Home+ plus customers

No. Ooredoo TV Appis available to new Home+ plus customers.

Simply download the Ooredoo TV app from:

• App Store in your Apple TV device
• Play Store in your Android TV device
• Samsung store on your Samsung Smart TV

Log in with your username which is your Ooredoo landline number. You will receive a One-Time-Password on your primary mobile number, enter the code received, and start enjoying your favourite shows and channels.

Your username to access Ooredoo TV via the Smart TV app is your landline number provided as part of your Home+ plan. It starts with the number 4 and consists of 8 digits. The best way to find this number is to either look it up on your Ooredoo bill or log in to the Ooredoo App and click the dropdown button at the top of your screen.

You can use the Ooredoo TV App on any compatible smart TV. Currently, the app is available on:

• Android TV OS devices
• Android TV boxes and dongles
• Apple TV 4K devices.

Other smart TV platforms will be available soon.

No, the Ooredoo TV App is currently available only on the mentioned Smart TVs and TV boxes. You can enjoy the service on Android TV OS, Android TV boxes and dongles, and on Apple TV 4K box. Ooredoo Tv on mobile will be available soon.

No. Ooredoo TV will only work when it is connected to your Home+ service at your home. This ensures that you have a stable and secure connection for the best viewing experience.

No, there is no additional cost for using the Ooredoo TV App on your smart TV. The service is included as part of your existing Ooredoo TV subscription.

Ooredoo TV is available only on one device at a time. The app pairs your account with the device automatically when you first log in. If you want to change the device, you can simply log in to your new device, this will automatically remove your previous device. Oryou can unpair the current device from your Ooredoo App by selecting your landline > click on your plan (e.g Home+ Prime Entertainment) > Click on “Ooredoo TV linked devices” > Click on “Manage” > Click on “Unlink” on the logged in device.

You can unpair your current device from your account through the Ooredoo App by selecting your landline > click on your plan (e.g Home+ Prime Entertainment) > Click on “Ooredoo TV linked devices” > Click on “Manage” > click on “Unlink” on the logged device. Then log in to the Ooredoo TV App on your new smart TV to pair it automatically.

If you want to watch Ooredoo TV on multiple devices, you will need to order an Ooredoo TV set-top box for your other devices. This will allow you to enjoy the multi-room experience in your home.

Only the below selected Smart TVs carry Ooredoo Tv App:

• Samsung Tizen version 6.5 and above
• Android TV OS
• Apple TV 4k with tvOS 16

I can not find Ooredoo TV application on my:

• Apple TV
  Ooredoo TV application is supported on Apple TV 4k with tvOS 16 and above. Make sure your device is running a compatible version.
• Android TV
  Ooredoo TV application is supported on Android OS and above. Make sure your device is running a compatible version
• Samsung Smart TV
  Ooredoo TV application is supported on Samsung Smart TVs with Tizen version 6.5 or above. To check your Tizen version: Open the Browser app on your TV. Enter this URL: https://j2i.net/apps/userAgent Your Tizen version will be displayed on screen.
• LG Smart TV
  Ooredoo TV application is not yet available on LG Smart TVs, but it’s coming soon. Stay tuned!
• iOS Mobile & Tablet
  Ooredoo TV application is not yet available on iPhone or iPad, but it’s coming soon. Stay tuned!
• Android Mobile & Tablet
  Ooredoo TV application is not yet available on Android mobiles and tablets, but it’s coming soon. Stay tuned!

Yes, it will consume bandwidth and may impact to your internet speed.

• Why am I experiencing issues with 4K streaming on Ooredoo TV?
  • Ensure your device supports 4K (3840x2160) or Full HD (1920x1080) resolution.
  • Check the internet connection on your device to ensure it is stable and fast enough to support 4K streaming.
• What should I do if I encounter a black screen while using Ooredoo TV?
  • Check the internet connection on your device to ensure your internet is stable. A weak or unstable connection can cause display issues.
  • Restart the device: sometimes, restarting your device can resolve the issue.
  • Update the app: This is to make sure that you are using the latest version of the Ooredoo TV App. Check for updates in your device’s appstore.
  • Contact support: if the issue persists, please call 111 for further information