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Certifications awarded to Ooredoo

Ooredoo has secured various internationally recognised certifications:

• QHSE (ISO9001, ISO14001, ISO45001)
We’ve integrated our quality management system, health and safety management system and environmental management system into one, known as the Integrated Management System; a combination of ISO9001:2015, ISO45001:2018 and ISO14001:2015.

See certificate QMS (ISO9001-2015)

See certificate EMS (ISO14001-2015)

See certificate OHSMS (ISO45001-2018)


• ISMS (ISO27001)

Information security has become ever-more important in the era of digital transformation. We understand this new digital era, and continue to work towards strengthening our internal environment and progressively improving our controls.

We have achieved certifications for our internal data centre (ITDC) as well as our customer data centre (QDC).

See certificate ISMS (ISO27001-2013)


• BCMS (ISO22301:2019)

Business continuity is becoming more and more critical for every type of business, especially now the world is moving towards cloud and business models are becoming lean and dynamic. We have made every effort to ensure we provide service continuity and follow international best practices, and certification is clear evidence of our satisfactory implementation.

See certificate BCMS (ISO22301-2019)


• SMS (ISO20000:2018)

As a leading telecommunications operator in a sizeable market, it’s vitally important for us to keep our services aligned with global best practices. Achievement of ISO20000:2018 allows both our customers and our management to have confidence in our internal processes and our commitments.

See certificate SMS (ISO20000-2018)