Convenient One-Stop-Shop of Mobile Services
Ooredoo, the region’s leading enabler of digital business innovation, has launched a new and innovative business-to-business (B2B) portal, called My Ooredoo – Business, to transform customer experiences.
In response to customer demands, Ooredoo’s My Ooredoo – Business portal allows for customers to conveniently and securely manage and order their mobile services. Customers can access the portal at any time, from any device and any location.
Business customers can manage and order mobile services such as Aamali Mobile and Mobile Broadband.
Thani Al Malki, Executive Director Business at Ooredoo, said: “The launch of our My Ooredoo – Business portal is a major milestone in achieving our vision of enriching people’s digital lives and transforming digital customer experiences. Our customers can find a one-stop-shop for mobile self-services that can help them to save time and money, and gain greater choice and convenience.”
When customers order any service on My Ooredoo – Business, they will be automatically placed directly into the order management system. Customers can also receive instant SMS activation if they have a blank SIM card. Customers can also ‘Save for Later’ to continue shopping for services later on from where they left off, and view their order history.
On My Ooredoo – Business, customers can also manage their existing services, including planning changes, service upgrades, Add-ons and SIM card swap or replacement. Customers can also raise service inquiries, follow up on them and interact with support teams.
Business customers can leverage the Ooredoo Advantage, making Ooredoo ‘Best for Business’, thanks to its breadth and depth of talent, best fixed and mobile networks, broadest portfolio of ICT services and solutions, and trusted partner for 60 years.