IMPORTANT INFORMATION - Fraud Warning About Your Money Transfer

Keep your money safe. If any of the below apply, DO NOT SEND the money transfer. It’s a scam and someone is trying to steal your money. If you send money, it can be paid out quickly, and you may not be able to get a refund.

1. Never transfer money to a stranger. Know who you are dealing with. A money transfer is like cash.
2. Never send money in the following situations:
• To make a charity donation or to pay an internet merchant for supplies during a pandemic, natural disaster, or other crisis
• To receive money (examples: lottery winnings, prize, job offer or loan)
• To pay a government taxing authority or the police
• To buy a car, puppy, another unique or high-value item, or to make an apartment deposit
3. Never send money without checking out the story. Reach out to that friend or family member you heard is in need first.
4. If it sounds too good to be true, it probably is.
5. Never give your transaction reference number to anyone other than the person you intend to receive the money. Sellers and telemarketers can’t take money transfer payments from people for something they’re selling through telemarketing.

If you’ve lost money to a scam via Ooredoo Money, call the Ooredoo helpline at 111 or 4420 0700 or send an email to [email protected]