Frequently Asked Questions
Your questions answered
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What is Ooredoo ONE?
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What makes Ooredoo ONE stand out from other similar services?
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How do I know how many benefits I can claim?
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What are Ooredoo ONE credits?
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How can I redeem these Ooredoo ONE credits?
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How often can I redeem and cancel my credits?
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How can I get more credits?
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If I downgrade my plan, will I lose claimed benefits?
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I migrated to a new Ooredoo ONE plan; can I get the new Orbi 750 for no extra charge?
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Are the Credits accumulated?
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How can I redeem my Credits for a beIN ELITE subscription?
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What equipment will be installed in my house?
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Will I get Wi-Fi devices which support the latest technology?
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What are the main advantages of Wi-Fi 6 technology?
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Will I get TV boxes for free?
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What if I need more TV boxes later?
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Will I get Wi-Fi devices for free?
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What if I need more Wi-Fi devices later?
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What is the cost of installing Ooredoo ONE?
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What is the cost of installing additional devices?
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How can I order a new Ooredoo ONE subscription?
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How I can upgrade to new Ooredoo ONE plans?
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What do I do with my services if I’m moving house?