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Activate your Ooredoo Hayya SIM and enjoy the FIFA World Cup Qatar 2022™

Now that you have your Ooredoo Hayya SIM, you’re only a few clicks away to activate it!
As a welcome gift, we’ve pre-loaded your Ooredoo Hayya SIM with data and minutes.

Free SIM

Ooredoo Hayya SIM QR 0

  • 2022 MB Local data
  • 2022 Local SMS
  • 2022 Minutes Local calls
  • 3 Days validity
How it works

Easy as ….

  • get fan sim Enter your Hayya ID number (each Hayya ID is eligible for 1 free Ooredoo Hayya SIM)
  • get fan sim Take a selfie (for quick and easy personal detail verification)
  • get fan sim Enter your SIM serial number (to link your SIM to your personal details)
  • get fan sim Score! You’re all set (your SIM will be activated in a few minutes)

Already have a Ooredoo Hayya SIM?
Activate it now in just a few easy steps

Upgrade your fan experience with Ooredoo Hayya SIM

Quick & Fast Purchase

Easy to activate

Activate with just a few clicks
Here’s how

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Easy to recharge

Recharge online- anytime, anywhere

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Easy Support

Need help? Check our FAQs section or contact one of our agents through WhatsApp

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Download the Ooredoo App and easily recharge your Ooredoo Hayya SIM anytime, anywhere!

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Need Help?

Check Ooredoo one most popular FAQs

Check all FAQs

Check all FAQs

  • What are the benefits\allowances comes with Hayya SIM?
  • The Ooredoo Hayya SIM offers 2022MB Data, 2022 local minutes and 2022 local SMS valid for 3 days.

  • How can customer check balance of Hayya SIM allowance?
  • Customer can check the balance via dialing *129# or Ooredoo App.

  • Can customer get his\her Hayya SIM benefits renewed?
  • No, the initial allowance in Ooredoo Hayya SIM will not be renewed

  • What are the Terms & Conditions of Hayya SIM?
    • Customers will be eligible to buy 1 Hayya SIM with one Hayya ID.
    • The Port In, Port Out, Ownership change and migration to Postpaid is not applicable for Hayya SIM.
    • The standard Hala Prepaid general terms and conditions will apply for Hayya SIM as well
  • How can customer transfer credit to another Hayya SIM customer?
  • Dial *130*Mobile Number*Amount# or Easy Transfer via Ooredoo App.

  • Can customer activate Hayya SIM as E-SIM\Electronic SIM?
  • Yes

  • How can customer get extra data allowance?
  • Customer can recharge with any of the existing Hala standard recharges i.e. Super, Data or Flexi to get extra data allowance.

  • How can Customer get extra International\Local Minutes?
  • Customer can recharge with the existing recharge options i.e. Super or Flexi recharges to get additional local or International minutes.

  • What will be the cost of additional data usage after exhausting Hayya SIM allowance?
  • Please refer Hala Standard rates section on https://www.ooredoo.qa/web/en/prepaid-plans/

  • What are the Options available to get more Local Minutes?
  • The option for more local minutes is Super Recharge.

  • Can Customer do local calls after Hayya SIM local call allowances are consumed?
  • No customer cannot make local calls post consumption of Ooredoo Hayya SIM benefits in case no other recharge is activated for same allowance.

  • What is out of Bundle charge for local Calls\SMS usage after Hayya SIM local call\SMS allowances are consumed?
  • Please refer Hala Standard rates section on https://www.ooredoo.qa/web/en/prepaid-plans/

  • What is out of bundle charge for International calls/SMS usage after in case customer buys standard Hala credit recharge?
  • Please refer Hala Standard rates section on https://www.ooredoo.qa/web/en/prepaid-plans/

  • Which services can I spend Flexi Points on?
  • Local data, Local voice, Local SMS, International Voice and International SMS

  • What is the validity of my Flexi Points?
  • The validity of Flexi points will depend on Flexi recharge activated.

  • What are the different denominations of flexi?
  • QR 5, QR 10, QR 20, QR 30, QR 60, QR 100, QR 150 and QR 200.

  • How are Flexi points consumed?
    • The Flexi points are consumed of first come first serve basis i.e. points gets deducted basis the service used by customer on the fly basis.
    • The below is the Flexi rate card for points consumption:
    Local Data Local Calls International Calls SMS (local and international)
    7 MB = 1 Point 1 Minute = 1 Point 1 Minute = 1 to 65 points* 1 SMS = 1 Point

    *Internantional call rate (Flexi points/min):

  • Can I get refund against my unused Flexi Points?
  • No unused Flexi points cannot be refunded.

  • Can I activate multiple recharges?
  • Yes, multiple recharges can be activated.

  • Does my line active validity change if I top-up my Flexi Card?
  • The Ooredoo Hayya SIM will be terminated on 23rd Jan 2023 irrespective of any line validity acquired by customer due to multiple recharges.

  • Can my unused Flexi Points be carried forward?
  • Yes, in case another Flexi recharge is activated.

  • What is the recommended International Pack for a Fan customer?
  • Flexi recharge is the best option as it comes loaded with best International rates.

  • What are the Hala Visitor International Packs benefits, validity and denominations?
  • QR10.9

    Hala Visitor International Packs 3$ USD

    15 international minutes to call 121 countries. - Validity: 3 Days

    QR18.2

    Hala VisitorInternational Packs 5$ USD

    30 international minutes to call 121 countries. - Validity: 5 Days

    QR36.4

    Hala Visitor International Packs 10$USD

    60 international minutes to call 121 countries. - Validity: 10 Days

  • Can Customer activate multiple Hala Visitor International Pack?
  • Yes

  • Is Hala Visitor International Pack auto-renewable?
  • No

  • What will happen to current allowances and validity, if customer recharge multiple Hala Visitor International Pack?
  • Each recharge will have its own start and end date.

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