Luxury with Al Maha – HIA Meet and Greet Service
Starting from the activation date, Baytna plan grants you access to two Al Maha Services every year per Baytna account.
Convenience with VIP Valet Parking
Upon activating the Baytna plan, the member is entitled to four VIP Valet Parking Passes each month per Baytna account. The available pass balance will refresh on the first day of each new month, ready for you to use and enjoy.
Dedicated Baytna Call Center
Simply dial 110.
Check out the rewards available via the Ooredoo App.
Claiming the Benefits
Al Maha – HIA Meet and Greet Service Benefits
Use the Ooredoo app or dial 110 to reach the dedicated Baytna customer service team. Ensure to prepare the flight and passport information at hand for a hassle-free booking experience. This service can be used for individual or family arrivals and departures.
Bookings for Al Maha Services shall be made no less than twelve (12) hours prior to the scheduled flight arrival or departure.
VIP Valet Parking
Visit the Ooredoo app to claim your valet pass.
VIP Valet Parking Pass can be claimed only at the listed locations here
You can also visit the Ooredoo App and tap on locations.
One booking of the Al Maha Services can accommodate one (1) individual adult (12 years and above) or a family which is consists of a maximum of two (2) adults (12 years and above) and one (1) to three (3) children (2-11 years old).
Al Maha – HIA Meet and Greet Service Booking Modification
Contact 110 to request for booking modification. Modification requests are accepted between 6 and 12 hours prior to the schedule flights. No modification will be accepted within the 6 hours prior to the scheduled departure flight time and the booking will be considered as no-show.
Al Maha – HIA Meet and Greet Service Booking Cancellation
Access to exclusive Al Maha benefits is valid for a full year from the activation date of the plan.
Cancelation requests should be made at least 24 hours prior to the flight to revert the benefit.
In case of cancellations less than 24 hours before the flight, the benefit will be non-refundable, booking will be considered as a no-show and the member will lose the benefit.
For a comprehensive understanding of all Al Maha services and their conditions, please visit https://www.al-mahaservices.com/AlMaha/Others/TermsandConditions
For any add-ons or additional persons – customer must contact Al Maha services directly at +974 4010 5831.