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Corporate | March 2, 2023

Ooredoo, Samsung and Starlink forge new partnership, create one-stop shop for Samsung devices and solutions in Qatar

Doha, Qatar

Ooredoo, Qatar’s leading telecommunications provider and Samsung Gulf Electronics, together with Samsung partner Starlink have announced a new partnership to accelerate the growth of mobility and Internet adoption across Qatar. A tripartite MoU establishing the collaboration was signed at the Mobile World Congress in Barcelona by Sheikh Ali Bin Jabor Al Thani, CEO of Ooredoo Qatar, Doohee Lee, President of Samsung Gulf Electronics and Ms. Munera Al Dosari, Starlink CEO.

As per the agreement, Ooredoo Qatar and Samsung, with support from Starlink, will work jointly to create a one-stop shop for the entire Samsung range of consumer and business smart devices and solutions. Both companies will also jointly explore opportunities to enhance Samsung brand visibility across Ooredoo stores.

Sheikh Ali Bin Jabor Al Thani said: “For 35 years, Ooredoo has been enriching the lives of our customers with the best technologies from the best brands in the world. In the digital age, the choice of device is even more important so that customers can realize the full benefits of the digital age. Samsung enables us to help our customers upgrade their worlds with its cutting-edge devices, user-centric software experiences and sustainable products. Powered by our 5G network, our partnership with Samsung guarantees our customers Qatar’s best mobile experience.”

Commenting on the MoU, Doohee Lee said: “Digitisation is accelerating fast in Qatar, driven by the country’s advanced telecommunications networks, a digitally savvy population and the country’s leadership efforts to leverage technology for socio-economic gains. With Ooredoo, we can help accelerate this vision by equipping Qataris with sustainable technology and devices that enrich their lives. We look forward to working with Ooredoo to continue supporting the country’s digital goals.”

Ms. Munera Al Dosari said: “Our long and fruitful partnership with Samsung has enabled unique digital experiences for Qataris and businesses over the years. With Ooredoo, we can take these experiences to the next level, leveraging the carrier’s advanced network, nationwide retail network and outstanding customer service. Our customers can now look forward to getting their hands on the latest Samsung devices faster, backed by superior customer support.”

The recent MOU extends the existing partnership that has seen Samsung devices become some of the most sought-after smartphones by Ooredoo customers. The latest announcement focuses on enhanced customer experience, wider availability of the latest gadgets, and better customer service through regular training for sales reps.

The announcement comes days after the regional launch of the Galaxy S23 Series, where Samsung Gulf Electronics announced the local availability of the all-new devices in Qatar and the region.