Frequently Asked Questions

It's a new amazing Data SIM Plan designed to enable customers to enjoy massive internet data packs at the cheapest rate, in addition to benefits free of charge such as STARZPLAY, Eros Now, beIN SPORTS and Urban Point. No customer will ever miss the data service after consuming the full allowance with full speed, since speed will be throttled from 64Kbps to 20 MB. Throttling is included in the following five plans:

• 5G Data SIM S = QR100 
• 5G Data SIM M = QR165 
• 5G Data SIM L = QR275 
• 5G Data SIM XL = QR350 
• 5G Data SIM MAX = QR500 

Not to worry! A new, specially designed Recurrent pack can be used to activate additional data. After one-time activation the Data Pack QR50 will provide a data allowance of between 4GB and a maximum 250GB.

Customers can checktheir pack balances through the Ooredoo App or by sending the SMS "BAL SPE" (for English), or "BAL SPA" (for Arabic)to 114 free of charge.

• Use the Ooredoo App. 
• Or SMS “DP 50” to 114 

• Recurrent: The pack will auto renew, until termination. 
• One time: The pack will be active for 30 days. 

The Data SIM pack will be consumed first, before the customer uses data from the Recurrent or one-time pack.

Unfortunately, SSK can’t be added to new MBB 5G customer plans.

No. Their SSK service will remain active.