Survey

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At an overall level, how satisfied are you with your latest experience of using Ooredoo's website?

Extremely satisfied Very satisfied Fairly satisfied Not very satisfied Not at all satisfied

How satisfied are you with the appearance (colour, design, etc.) of Ooredoo's website?

Extremely satisfied Very satisfied Fairly satisfied Not very satisfied Not at all satisfied

How easy was it for you to navigate through Ooredoo's website?

Extremely easy Very easy Fairly easy Not very easy Not at all easy

In your opinion, how relevant are the services/information available on Ooredoo's website?

Extremely relevant Very relevant Fairly relevant Not very relevant Not at all relevant

How much effort did you personally have to put into using Ooredoo's website?

No effort Low Effort Moderate effort High effort Very high effort

How easy was it for you to complete your task using Ooredoo's website?

Extremely easy Very easy Fairly easy Not very easy Not at all easy I was not able to complete my task

Finally, what are your suggestions to improve Ooredoo's website?