International Transfers

International Transfers with MoneyGram

With Ooredoo Mobile Money and MoneyGram you may now forget the hassle of standing in long queues or wait
for the banking hours to send money home. All you need is your Ooredoo Mobile Phone.

Find MoneyGram Agents
Check out transfer rates

Benefits:

Simple (Just dial *140# and follow the simple Menu Options).
Send money 24X7.
Cash arrives in 10 minutes to 200 countries through MoneyGram.
Competitive Exchange Rate and Fees.
No Queues – Direct from mobile – anytime, anywhere

How to Send Money

Easy Steps 1,2,3 of sending Money home:

Registration
Just Dial *140# on your Ooredoo Mobile and follow the Menu Instructions, Click here for details

Cash In
Click here to learn more on How to Load Cash (Cash In) into your OMM Wallet through Ooredoo Shop
OR Locate Ooredoo Machine {SSM}.

Add Beneficiary and Send Money
To send money you just need to Add beneficiary details once using your Mobile Money Menu.
You may add new beneficiary or Edit or Delete existing beneficiary any time using the mWallet Settings option of your mobile money menu.

Please follow the menu as illustrated below to add beneficiary for International Transfers:

How to add beneficiary for International (to be done only once)
You can now add a beneficiary just by calling our contact center on 111 or visiting any of our Ooredoo Shops.

After the beneficiary request is activated, you will receive a confirmation request.
Please check the beneficiary information you’ve supplied and reply with ‘1’ to confirm these details.

You can also add a beneficiary through the USSD menu just by dialing *140#.

Ooredoo Mobile

Please Enter your
6-digit mPIN

Exit

Select option:

1. Transfers Local

2. Transfers International

3. Payments

4.Hala Top Up

5.Cash In / Cash Out

6. mWallet Management

0. Back

Exit

Select Option:

1.Add New

0. Back

Exit

Please select :

1. MoneyGram

2. Ooredoo Exchange

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Exit

Please enter recipient details:

1. Mobile Number

2. Location

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Exit

Please enter the recipient’s mobile number.
E.g. +234160123456

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Your selected country is INDIA please confirm

1. Confirm

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Exit

Select Delivery options Cash Collection Local Currency

1. Confirm

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Please confirm Currency INDIAN RUPEE

1. Confirm

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Please enter recipient First Name:

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Please enter recipient Middle Name:

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Please enter recipient Last Name:

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Please enter Alias (nickname)

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Name: KARAN

1. Confirm

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Exit

*140#1234652 11 1 +919891098765111KARAN KUMARSHUVRAKARAN1

Step 1: Dial *140# on your Ooredoo mobile. Step 2 :Reply with your 6-digit mPIN number to access OMM Menu. Step 3: Reply with 2 to select Transfers International Option. Step 4: Reply with 1 to select Add New (Beneficiary) Option. Step 5: Reply with 1 to select MoneyGram option to transfer money. Step 6: Reply with 1 to select the Mobile Number Option. You may also select Location option with 2. Step 7: Reply with Mobile Number with ISD Code. Step 8: Reply with 1 to Confirm country.Step 9: Reply with 1 to Confirm Delivery Option.Step 10: Reply with 1 to Confirm currency. Step 11: Reply with Recipients First Name, e.g. KARAN.Step 12: Reply with Recipients Middle Name, e.g. KARAN. Put space if no middle name.Step 13: Reply with Recipients Last Name, e.g. SHUVRA. Step 14: Reply with Recipients Alias. E.g. Mom, Dad or just the first name. this shall appear in the menu.Step 15: Reply with 1 to confirm recipient.

Steps

One Time Password (OTP) to add a beneficiary:
To further enhance the security of your mobile wallet usage we have introduced a One Time Password (OTP) for all new transfers to Bank Accounts through the app.

After you enter the details of your recipient in the Ooredoo Money app you will get an OTP via SMS that you need to enter to activate the recipient.
If you don’t enter a OTP when trying to send money, your beneficiary details will be saved in your profile, but you will not be able to send money to any new beneficiaries until you generate a OTP from the App menu and enter it.

Please note:
1. A OTP is required only during the beneficiary addition stage through the app and for first time transfers
2. A OTP is not needed if the beneficiary has been added through the USSD Menu (*140#)
3. A OTP is only needed to add a new beneficiary for Bank Account transfers, and not applicable for MoneyGram cash recipients.

Once the beneficiary and the transactions details are added, please follow the simple Menu as illustrated below to send money:

Screen Flow for sending money

Ooredoo Mobile

Please Enter your
6-digit mPIN

Exit

Select option:

1. Transfers Local

2. Transfers International

3. Payments

4.Hala Top Up

5.Cash In / Cash Out

6. mWallet Management

0. logout

Exit

Select Option:

1.Add New

2.Karan Brother

0. Back

Exit

Accept MoneyGram Terms and Conditions as stated in www.moneygram.com

1. Confirm

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Exit

Your current balance is QR 3967.50
Please enter amount to transfer (QR).

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Exit

Do you have any promotions codes.

1. Yes

2. No, continue

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Please enter promocode1:

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Please confirm Amount:QR

1500.00 Fee:QR 20.00

Name: Karan Country:India

DO: Cash Collection

Expected Amount:350

Receive Currency:DBT

Exchange Rate:14.79

1. Confirm
0. Back

Exit

Please enter the mobile
number of the person who
referred you.

1. Skip to continue

Exit

*140#1234652 11 1 +919891098765111KARAN KUMARSHUVRAKARAN1

Step 1: Dial *140# on your Ooredoo mobile. Step 2: Reply with your 6-digit mPIN number to access OMM Menu. Step 3: Choose option 2. Transfers International.
If sending money for the first time. accept MoneyGram terms and conditions by choosing option 1. Accept to continue. Step 4: Then choose the name from the list (Enter the number that the name is next to and press send). Step 5: Only once, If sending for the first time only.
Choose option 1. Accept to continue. Step 6: Please enter the amount of money (QR) that you want to send then confirm this amount. Step 7: Reply with 1 if you have received a valid promo code, else reply with 2. Step 8: Reply with the Promo code if you have received one. Step 9: Reply with 1 to confirm the transaction.
Once you confirm the amount you will receive MoneyGram 8 digit Reference Number by SMS. Step 10: You can mention your friends and families mobile number who referred you to use Mobile Money service or Just Skip by replying with 1. This step has no effect on the international transfers and currently for information purpose only.

Steps

How to receive money at home country:

Share 8-Digit MoneyGram Reference Number with the beneficiary at your home country.
Advise your beneficiary to Visit any MoneyGram agent location in home country with a Valid Photo ID.
Complete the verification process and receive your money in cash, usually in your local currency.

Money transfer to a bank account

Send money to any Bank Account via MoneyGram

Now you can send money to any Bank Accounts in India and other countries via MoneyGram.

To get a list of the available Bank Account countries you can send money to.

To learn more how to add a beneficiary for transferring money "direct to a bank account" please check these examples.

Money Transfers to Mobile Wallets

Send money to Mobile Wallets in Africa with MoneyGram

Now you can send money to Mobile Wallets in Kenya and selected Africa countries via MoneyGram.

To get a list of the available countries you can send money to

To get more details, please check these examples

Promo Code ^New

Ooredoo mobile Money and MoneyGram introduce the “Promo Code”.

If you have received a Promo Code then apply the same to get special discounts* while making international transfers to get discounts on fees!

For details, please refer to the above “Screen Flow for sending Money”, steps 7 and 8.

*T&C’s Apply.

Referral program

After you successfully complete your international transfer transaction, the following menu will appear asking you to enter the mobile number of the person who referred you to our service.

You can also refer your friends to use Ooredoo Mobile Money service and advise them to enter your mobile number through this menu.