With Ooredoo Mobile Money and MoneyGram you may now forget the hassle of standing in long queues or wait
for the banking hours to send money home. All you need is your Ooredoo Mobile Phone.
Add Beneficiary and Send Money
To send money you just need to Add beneficiary details once using your Mobile Money Menu.
You may add new beneficiary or Edit or Delete existing beneficiary any time using the mWallet Settings option of your mobile money menu.
Please follow the menu as illustrated below to add beneficiary for International Transfers:
How to add beneficiary for International (to be done only once)
You can now add a beneficiary just by calling our contact center on 111 or visiting any of our Ooredoo Shops.
After the beneficiary request is activated, you will receive a confirmation request.
Please check the beneficiary information you’ve supplied and reply with ‘1’ to confirm these details.
You can also add a beneficiary through the USSD menu just by dialing *140#.
Ooredoo Mobile
Please Enter your
6-digit mPIN
Reply
Exit
Select option:
1. Transfers Local
2. Transfers International
3. Payments
4.Hala Top Up
5.Cash In / Cash Out
6. mWallet Management
0. Back
Reply
Exit
Select Option:
1.Add New
0. Back
Reply
Exit
Please select :
1. MoneyGram
2. Ooredoo Exchange
0. Back
Reply
Exit
Please enter recipient details:
1. Mobile Number
2. Location
0. Back
Reply
Exit
Please enter the recipient’s mobile number.
E.g. +234160123456
0. Back
Reply
Exit
Your selected country is INDIA please confirm
1. Confirm
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Reply
Exit
Select Delivery options Cash Collection Local Currency
Step 1: Dial *140# on your Ooredoo mobile.Step 2 :Reply with your 6-digit mPIN number to access OMM Menu.Step 3: Reply with 2 to select Transfers International Option.Step 4: Reply with 1 to select Add New (Beneficiary) Option.Step 5: Reply with 1 to select MoneyGram option to transfer money.Step 6: Reply with 1 to select the Mobile Number Option. You may also select Location option with 2.Step 7: Reply with Mobile Number with ISD Code.Step 8: Reply with 1 to Confirm country.Step 9: Reply with 1 to Confirm Delivery Option.Step 10: Reply with 1 to Confirm currency.Step 11: Reply with Recipients First Name, e.g. KARAN.Step 12: Reply with Recipients Middle Name, e.g. KARAN. Put space if no middle name.Step 13: Reply with Recipients Last Name, e.g. SHUVRA.Step 14: Reply with Recipients Alias. E.g. Mom, Dad or just the first name. this shall appear in the menu.Step 15: Reply with 1 to confirm recipient.
Steps
Once the beneficiary and the transactions details are added, please follow the simple Menu as illustrated below to send money:
Screen Flow for sending money
Ooredoo Mobile
Please Enter your
6-digit mPIN
Reply
Exit
Select option:
1. Transfers Local
2. Transfers International
3. Payments
4.Hala Top Up
5.Cash In / Cash Out
6. mWallet Management
0. logout
Reply
Exit
Select Option:
1.Add New
2.Karan Brother
0. Back
Reply
Exit
Accept MoneyGram Terms and Conditions as stated in www.moneygram.com
1. Confirm
0. Back
Reply
Exit
Your current balance is QR 3967.50
Please enter amount to transfer (QR).
0. Back
Reply
Exit
Do you have any promotions codes.
1. Yes
2. No, continue
0. Back
Reply
Please enter promocode1:
0. Back
Please confirm Amount:QR
1500.00 Fee:QR 20.00
Name: Karan Country:India
DO: Cash Collection
Expected Amount:350
Receive Currency:DBT
Exchange Rate:14.79
1. Confirm
0. Back
Reply
Exit
Please enter the mobile
number of the person who
referred you.
Step 1: Dial *140# on your Ooredoo mobile.Step 2: Reply with your 6-digit mPIN number to access OMM Menu.Step 3: Choose option 2. Transfers International.
If sending money for the first time. accept MoneyGram terms and conditions by choosing option 1. Accept to continue.Step 4: Then choose the name from the list (Enter the number that the name is next to and press send).Step 5: Only once, If sending for the first time only.
Choose option 1. Accept to continue.Step 6: Please enter the amount of money (QR) that you want to send then confirm this amount.Step 7: Reply with 1 if you have received a valid promo code, else reply with 2.Step 8: Reply with the Promo code if you have received one. Step 9: Reply with 1 to confirm the transaction.
Once you confirm the amount you will receive MoneyGram 8 digit Reference Number by SMS.Step 10: You can mention your friends and families mobile number who referred you to use Mobile Money service or Just Skip by replying with 1. This step has no effect on the international transfers and currently for information purpose only.
Steps
How to receive money at home country:
Share 8-Digit MoneyGram Reference Number with the beneficiary at your home country.
Advise your beneficiary to Visit any MoneyGram agent location in home country with a Valid Photo ID.
Complete the verification process and receive your money in cash, usually in your local currency.
Money transfer to a bank account
How to add a beneficiary for transferring money “direct to a bank account” (currently available for the Philippines, Sri Lanka, China and Kenya). Bank account credited within next business day
Ooredoo mobile Money and MoneyGram introduce the “Promo Code”.
If you have received a Promo Code then apply the same to get special discounts* while making international transfers to get discounts on fees!
For details, please refer to the above “Screen Flow for sending Money”, steps 7 and 8.
*T&C’s Apply.
Referral program
After you successfully complete your international transfer transaction, the following menu will appear asking you to enter the mobile number of the person who referred you to our service.
You can also refer your friends to use Ooredoo Mobile Money service and advise them to enter your mobile number through this menu.
Please click here for the Frequently Asked Questions.
Ooredoo Money App
Download our Ooredoo Money App and send money instantly on the go.
Available for iOS and Android.
Philipines
Sri Lanka
Kenya
