Bring your number to Ooredoo in 2 easy steps.
Apply at an Ooredoo Shop
Send an SMS
At any Ooredoo Shop, present the document that you used when you signed up with Vodafone (Qatari ID or passport).
Complete the Mobile Number Portability application and the appropriate Ooredoo Service Application form.
We’ll provide you with a new free SIM card of your choice (Full, Micro or Nano). You choose whether you want to become postpaid (Shahry) or prepaid (Hala). This card will be active from the moment on when the switching from Vodafone to Ooredoo has happened.
* If you are a postpaid Vodafone customer, you need to pay your last issued bill at the latest the same day you apply for bringing your number to Ooredoo. Only after this can we start bringing your number over to Ooredoo.
Send an SMS to 151 with the word “SWITCH” or “نقل”. This text must be done from your Vodafone SIM card and will cost you 1 Dirham.
After you have completed the forms and sent the SMS to 151 you’ll get a confirmation message that we have received your application and we are processing the transfer.
Your Ooredoo service will be activated on the Ooredoo network the very next day between 11am and 12 noon, at maximum within 48 hours. You will be updated by SMS.
As a Corporate Customer, please feel free to call us directly on 800 8000 and get in touch with our team to help you make the transition as smooth as possible. We will help you complete the Application Form(s).
You will need to present the company documentation used when your company signed up with Vodafone. We may also require additional documents to bring your numbers to Ooredoo.