How to switch to Ooredoo?

How to switch to Ooredoo and keep your number with you?

You can now easily switch your mobile and fixed telephone number to Ooredoo and start enjoying our amazing services.

Switch to Ooredoo in 3 easy steps


Visit an Ooredoo shop


Fill in the application forms


Make a payment

Send an SMS

Fill in the application forms

Complete the Mobile or Fixed Number Portability application Forms and the appropriate Ooredoo Service Application form. See terms and conditions at

For mobile services:

We’ll provide you with a new free SIM card of your choice (Full, Micro, Nano or eSIM). You can choose one of our postpaid (Shahry, Qatarna or Aamali) or prepaid (Hala) packs that best fits your daily communications needs. If your mobile number is with Vodafone under your QID, send an SMS to 151 with the word “SWITCH” or “نقل”. This text must be sent from your current service provider SIM card and will cost you 1 Dirham. You will receive a message confirming we've received your application and launched the number transfer process. Your new SIM card will be active as soon as the switching process from your current service provider to Ooredoo is complete.

For Fixed Services:

You can choose your fixed service bundle (e.g. Voice-Broadband-TV) and arrange for your preferred date and time slot for switching. Ooredoo can ensure that your line is ready and tested before switching to ensure that the experience is smooth.


Instead of visiting an Ooredoo Business Desk, Corporate Customers can also call us directly on 8008000, or get in touch with their Account Manager. We will help you make the transition as smooth as possible. We can also help you complete the application form(s) and optimally plan your switching.

General Terms and Conditions     Switch to Ooredoo Terms and Conditions