Ooredoo Prepaid Plans

Terms and conditions

• All calls are charged per minute with a minimum call charge of one minute.
• All SMS are charged per message part (e.g. If you send a 2-part message you will be charged for 2 SMS).
• Calls or SMS to premium numbers are charged at the premium rate for that service.
• Premium charge numbers include 5 or 7 digit numbers that start with 92.
• All Hala Recharges will give active line validity. To know about Hala recharges click here.
• After the validity of Hala credit expires, the number will remain in grace period for 179 days and will be able to receive calls/SMS and outgoing services will be barred including data access.
• All types of unused credit and any unused allowance from your packs or cards will be removed as soon as credit validity expires and Hala number enters grace period of 179 days.
• The Hala line can be re-activated, by topping up with any Hala recharge within grace period. The unused credit and allowance removed at the start of grace period will not be refunded even if recharge is done.
• The Hala line will be de-activated after expiry of grace period and Hala number will be made available to other customers immediately after Hala line termination and previous owner cannot request for reinstating the same service number again in any case.
• The following emergency numbers are free of charge 112, 911, 991, 992 and 999