International Transfers to any bank account with our Exchange House
partners
Sending money to bank accounts or mWallets just got easier!
Ooredoo Mobile Money customers can now send money directly to
international bank accounts via Al Dar Exchange and Al Zaman Exchange!
Send money directly from your mWallet to any bank account or a selected
mWallet with our Exchange House partners.
Select Exchange House Partner:
Stop waiting in queues at exchange houses and stop carrying large sums of money around, thanks to Ooredoo Mobile Money.
Just download the Ooredoo Money app or dial *140# now to get started.
Sending Money to a Bank Account
Benefits:
- Easy, Fast, Safe & the most convenient money transfer option.
- Available for almost all of the Banks of the destination countries.
- Competitive Exchange Rate and Fees.
- Account credit within 24 to 72 hours in most of the cases.
- SMS Notification after successful account credit.
How to Send Money
The 4 easy steps of sending money home:
1
Registration
Just Dial *140# on your Ooredoo Mobile and follow the Menu Instructions, Click here for details
Just Dial *140# on your Ooredoo Mobile and follow the Menu Instructions, Click here for details
2
Cash In
Click here to learn more on How to Load Cash (Cash In) into your OMM Wallet through Ooredoo Shop.
OR Locate Ooredoo Machine {SSM}.
Click here to learn more on How to Load Cash (Cash In) into your OMM Wallet through Ooredoo Shop.
OR Locate Ooredoo Machine {SSM}.
3
Add Beneficiary and Send Money
To send money you just need to Add beneficiary details once using your Mobile Money Menu.
You may add new beneficiary or Edit or Delete existing beneficiary any time using the mWallet Settings option of your mobile money menu.
To send money you just need to Add beneficiary details once using your Mobile Money Menu.
You may add new beneficiary or Edit or Delete existing beneficiary any time using the mWallet Settings option of your mobile money menu.
See how to: Add a Beneficiary | Send Money (Screen Flow)
Send money
Ooredoo Mobile
Please create your 4 digit mPIN
Reply
Exit
Seletct Option:
1.Local Money Transfer
2.International Money Transfer
3.Payments
4.Ooredoo Services
5.Cash In/Cash Out
6.mWallet Settings
0.Exit
Reply
Exit
Seletct Option:
1.Send Money
2.Estimate Send Amount
3.Check Fx Rate
4.Add Recipient
5.Repeat Last Transaction
6.My Recipients
0.Back
Reply
Exit
Seletct Option:
1.Add New
2.Elias_Al dar
0.Back
Reply
Exit
Purpose of Remittance for, Name: Arun Desai,
Mobile No: 9891236456, Bank A/C: 123456:
1.Loan Repayment
2.School Fees
3.Family maintenance
4.Gift or Donation
0.Back
Reply
Exit
Your Account Balance is QR 510.00 Please
enter amount to transfer:
0. Back
Reply
Exit
Alias: Arun_BOI
Amount: 100 QAR
Fee: 12.00 QAR
Total Amount: 112.00 QAR
Credit Amount: INR 1753.00
Xchange Rate 17.53 INR
Amount: 100 QAR
Fee: 12.00 QAR
Total Amount: 112.00 QAR
Credit Amount: INR 1753.00
Xchange Rate 17.53 INR
1.Send
0.Back
Reply
Exit
*140#
123465
2
4
2
3
100
1
Step 1: Dial *140# on your Ooredoo
mobile
Step 2: Reply with your 4-digit mPIN
number
Step 3: Reply with 2 to select
International Money Transfer Option
Step 4: Reply with 1 to select Send Money
Option
Step 5: choose the receiver’s name from
the list (Enter the number that the name is next
to and press send)
Step 6: Reply with appropriate option to
Select the purpose of the transaction
Step 7: Please enter the amount of money
(QR) that you want to send then confirm this
amount.
Step 8: Reply with 1 to confirm the
transaction.
Steps
How to receive money at home country
- Beneficiary account credited automatically within 24 to 72 hours in most of the cases.
- Sender receives an SMS notification after successful account credit.
How to add beneficiary for “Direct Bank Account Transfer” (to be done only once)
You can add a beneficiary through one of following:
- USSD menu just by dial *140#
- Visit any of our Ooredoo ShopNew
- Call 111
Add Beneficiary Flow (Bank account)
Ooredoo Mobile
Please create your 4-digit mPIN
Reply
Exit
Select option:
1.Local Money Transfer
2.International Money Transfer
3.Payments
4.Ooredoo Services
5.Cash In/Cash Out
6.mWallet Settings
0.Exit
2.International Money Transfer
3.Payments
4.Ooredoo Services
5.Cash In/Cash Out
6.mWallet Settings
0.Exit
Reply
Exit
Select option:
1.Send Money
2.Estimate Send Amount
3.Check Fx Rate
4.Add Recipient
5.Repeat Last Transaction
6.My Recipients
0.Back
Reply
Exit
Please select:
1. Al Dar Exchange
2. Al Zaman Exchange
3. Gulf Exchange
4. Money Gram
0. Back
Reply
Exit
Select Country:
1.Bangladesh
2.Egypt
3.India
4.Indonesia
...
..
9.More
2.Egypt
3.India
4.Indonesia
...
..
9.More
0.Back
Reply
Exit
Available channel Bank Account.
1.Confirm
0.Back
Reply
Exit
Search the bank by:
1.IFSC Code
2.Bank and Branch Name
0.Back
Reply
Exit
Please enter recipient Bank Name (minimum 3
letter):
0.Back
Reply
Exit
Available Bank: AXIS BANK
1.Confirm
0.Back
Reply
Exit
Please enter recipient Branch Name (minimum 3
letter):
0.Back
Reply
Exit
Available Branch: ABU ROAD
1.Confirm
0.Back
Reply
Exit
Please enter recipient First Name (Full Name
without Surname. Space can be used to separate
Name parts):
0.Back
Reply
Exit
Please enter recipient Last Name (Surname):
0.Back
Reply
Exit
Please enter recipient mobile number, +91:
0.Back
Reply
Exit
Please enter the first 3 characters (E.g. IND)
of recipient Nationality or select from below):
1.Sender Nationality (India)
0.Back
Reply
Exit
Please select country :
1.India
2.Indonesia
0.Back
Reply
Exit
Please enter recipient Account Number:
0.Back
Reply
Exit
Please re-enter recipient Account Number:
0.Back
Reply
Exit
Please enter recipient Alias Name (Nick name,
this will appear in your recipient list for
money transfer)
1.Use First Name as Alias Name
0.Back
Reply
Exit
Please Confirm
Name:Mohamed Elias Khan
Account Number: 123456
Bank: AXIS Bank,Abu Road
Mobile Number:9891123456
Country: India
Alias Name: Elias_al Dar
Name:Mohamed Elias Khan
Account Number: 123456
Bank: AXIS Bank,Abu Road
Mobile Number:9891123456
Country: India
Alias Name: Elias_al Dar
1.Confirm
0.Back
Reply
Exit
You have successfully added Elias_al Dar to your
recipient list
1.Remit Money
0.Main Menu
Reply
Exit
*140#
123465
2
4
1
1
1
2
Axi
1
Abu
1
Mohamed Elias
Khan
9891123456
IND
1
123456
123456
Elias_al Dar
1
1
Step 1: Dial *140# on your Ooredoo
mobile
Step 2: Reply with your 4-digit mPIN
number
Step 3: Reply with 2 to select International
Money Transfer Option
Step 4: Reply with 4 to select Add Receiver
details Option
Step 5: Reply with the appropriate menu number
to select your chosen Exchange House partner and
transfer money.
Step 6: Select country to money transfer, e.g.
India
Step 7: Select Bank Account Option
Step 8: Select the bank search option (IFSC
available for India only)
Step 9: Enter Bank name(Minimum 3 Letter
)
Step 10: Reply with 1 to confirm the bank
name
Step 11: Enter Branch name (Minimum 3 Letter
)
Step 12: Reply with 1 to confirm the Branch
Name
Step 13: Reply with receiver’s First
name
Step 14: Reply with receiver’s last name
Step 15: Reply with receiver’s Mobile number
(without ISD code)
Step 16: Reply with receiver’s nationality or
select 1 if same as sender nationality
Step 17: select receiver’s nationality
Step 18: Reply with receiver’s Bank Account
Number
Step 19: Re- enter the receiver’s Bank Account
Number
Step 20: Reply with receiver’s Alias name , or
reply with 1 to set the first name as Alias name
Step 21: Reply with 1 to confirm beneficiary
details
Step 22: Now you added your receiver’s
details, Reply with 1 to send money
Steps
One Time Password (OTP) to add a beneficiary:
To further enhance the security of your mobile wallet usage we
have introduced a One Time Password (OTP) for all new transfers to
Bank Accounts through the app.
- After you enter the details of your recipient in the Ooredoo Money app you will get an OTP via SMS that you need to enter to activate the recipient.
Steps to add a beneficiary through app
- If you don’t enter a OTP when trying to send money, your beneficiary details will be saved in your profile, but you will not be able to send money to any new beneficiaries until you generate a OTP from the App menu and enter it.
Please note:
- A OTP is required only during the beneficiary addition stage through the app and for first time transfers
- A OTP is not needed if the beneficiary has been added through the USSD Menu (*140#)
- A OTP is only needed to add a new beneficiary for Bank Account transfers, and not applicable for MoneyGram cash recipients.
